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Information about Systems Management

Systems management refers to enterprise-wide administration of distributed computer systems. Systems management is strongly influenced by network management initiatives in telecommunications. System management may involve one or more of the following tasks:
  • Hardware inventories.
  • Server availability monitoring and metrics.
  • Software inventory and installation.
  • Anti-virus and anti-malware management.
  • User's activities monitoring.
  • Capacity monitoring.
  • Security management.
  • Storage management.
  • Network capacity and utilization monitoring.

Functions

Functional groups are provided according to ITU-T X.700 standard. This framework is also known as FCAPS.

Fault management
* Troubleshooting, error logging and data recovery
Configuration management
* Hardware and software inventory
* Provisioning, software deployment and package management
Accounting management
* Billing and statistics gathering
Performance management
* Software metering and event monitoring
Security management
* Identity management
* Policy management


However this standard should not be treated as comprehensive, there are obvious omissions. Some are recently emerging sectors, some are implied and some are just not listed. The primary ones are Real-time Application Relationship Discovery which supports Configuration Management, Security Information and Event Management functions (known as SIEM), Workload Scheduling, Business Impact functions (also known as Business Systems Management) and Capacity Management. Performance Management functions can also be split into end-to-end performance measuring and infrastructure component measuring functions. Another recently emerging sector is Operational Intelligence which focusses on real-time monitoring of business events that relate to business processes, not unlike Business Activity Monitoring

Standards

DMTF
CIM, WBEM, WS-Management, DEN, SMASH
IETF
SNMP, NETCONF
ISO and ITU-T
TMN, CMIP, GDMO
OGC and ISO
ITIL
JCP
JMX

See also

External links

A system administrator, systems administrator, or sysadmin, is a person employed to maintain, and operate a computer system or network. System administrators may be members of an information technology department.
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computer is a machine which manipulates data according to a list of instructions.

Computers take numerous physical forms. The first devices that resemble modern computers date to the mid-20th century (around 1940 - 1941), although the computer concept and various machines
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Network management refers to the maintenance and administration of computer networks and telecommunications networks at the top level.

Network management is the execution of the set of functions required for controlling, planning, allocating, deploying, coordinating, and
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Telecommunication is the transmission of signals over a distance for the purpose of communication. In modern times, this process typically involves the sending of electromagnetic waves by electronic transmitters, but in earlier times telecommunication may have involved the use of
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Antivirus software consists of computer programs that attempt to identify, thwart and eliminate computer viruses and other malicious software (malware).

Antivirus software typically uses two different techniques to accomplish this:

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Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a portmanteau of the words "malicious" and "software". The expression is a general term used by computer professionals to mean a variety of forms of hostile,
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The ITU Telecommunication Standardization Sector (ITU-T) coordinates standards for telecommunications on behalf of the International Telecommunication Union (ITU) and is based in Geneva, Switzerland.
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Common Management Information Protocol (CMIP) is a protocol for network management, it provides an implementation for the services defined by CMIS, allowing communication between network management applications and management agents.
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FCAPS is the ISO Telecommunications Management Network model and framework for network management. FCAPS is an acronym for Fault, Configuration, Accounting, Performance, Security which are the management categories into which the ISO model defines network management tasks.
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In network management, fault management is the set of functions that detect, isolate, and correct malfunctions in a telecommunications network, compensate for environmental changes, and include maintaining and examining error logs, accepting and acting on error detection
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Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem.
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Data logging is the practice of recording sequential data, often chronologically.

Etymology

To log is a verbed derivative of the noun logbook; the verb form means to record in a logbook, and may have been coined in the 1820s.
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Data recovery is the process of salvaging data from damaged, failed, corrupted or inaccessible primary storage media when it cannot be accessed normally. Often the data are being salvaged from storage media formats such as hard disk drive, storage tapes, CDs, DVDs, RAID, and other
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In information technology and telecommunications, the term configuration management or configuration control has the following meanings:
  1. The management of features and assurances through control of changes made to hardware, software, firmware, documentation, test,

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In voice telecommunication, provisioning means to provide telecommunications services to a user or customer., including transmission, wiring, and equipment. In NS/EP telecommunications services, "provisioning" equates to "initiation"
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Software development process
Activities and steps
Requirements | Architecture | Implementation | Testing | Deployment
Models
Agile | Cleanroom | Iterative | RAD | RUP | Spiral | Waterfall | XP
Supporting disciplines
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package management system is a collection of tools to automate the process of installing, upgrading, configuring, and removing software packages from a computer. The term is most commonly used with regards to Unix-like systems, particularly Linux, and these systems may rely heavily
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Accounting Management (Business) is the practical application of management techniques to control and report on the financial health of the organization. This involves the analysis, planning, implementation, and control of programs designed to provide financial data reporting for
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Billing may mean:
  • The process of sending accounts to customers for goods or services is called billing. The document used is called an invoice. The invoice may be attached to the goods or forwarded separately.

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Performance measurement is the process of assessing progress toward achieving predetermined goals. Performance management is building on that process, adding the relevant communication and action on the progress achieved against these predetermined goals.
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Software metering refers to several areas[1] of computer systems management:
  • software licenses. One needs to make sure that only the allowed number of licenses are in use, and at the same time, that there are enough licenses for everyone using it.

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Security Management is a broad field of management related to asset management, physical security and human resource safety functions. It entails the identification of an organization's information assets and the development, documentation and implementation of policies, standards,
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In information systems, identity management, sometimes referred to as identity management systems, is the management of the identity life cycle of entities (subjects or objects) during which:
  1. the identity is established:

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Policy appliances are technical control and logging mechanisms to enforce or reconcile policy rules (information use rules) and to ensure accountability in information systems.
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Operational Intelligence (OI) focuses on providing real-time monitoring of business processes and activities as they are executed within computer systems, and in assisting in optimizing these activities and processes by identifying and detecting situations that correspond to
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Business Activity Monitoring (BAM) is software that aids in monitoring of business activies, as those activities are implemented in computer systems.

Description


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Distributed Management Task Force (DMTF, formerly "Desktop Management Task Force") is a standards organisation that develops and maintains standards for systems management of IT environments in enterprises and the Internet.
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Overview

The Common Information Model (CIM) is an open standard that defines how managed elements in an IT environment are represented as a common set of objects and relationships between them.
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Web-Based Enterprise Management (WBEM) is a set of systems management technologies developed to unify the management of distributed computing environments. WBEM is based on Internet standards and DMTF open standards: CIM infrastructure and schema, CIM-XML, CIM operations over HTTP,
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WS-Management is a specification of a SOAP-based protocol, based on Web Services, for the management of servers, devices, applications and more. The specification was published in March, 2005 by a group of companies, including AMD, Dell, Intel, Microsoft, Sun Microsystems and
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