iPedia Free Information Center

Information about Rogers Wireless

Rogers Wireless Inc.
Enlarge picture
Rogers Wireless logo
Private (subsidiary of Rogers Communications)
FoundedToronto, Ontario (1983)
HeadquartersToronto, Ontario
Key peopleRobert Bruce - President
IndustryWireless Services
ProductsUMTS, HSDPA, EDGE, GPRS, GSM, BlackBerries, Wireless Data Services, Two way messaging
Revenue$4.01 billion CAD
Employees5,287 (2004)
OwnerRogers Communications
Websitewww.rogers.com/wireless


Rogers Wireless, formerly known as Rogers AT&T Wireless, is a wholly owned subsidiary of Rogers Communications. Rogers purchased Fido in November 2004, creating Canada's largest wireless carrier, which surpasses Bell Mobility in subscriber volume, and is a Global System for Mobile Communications (GSM) network. Rogers began to integrate the two networks in early 2005.

History

Rogers began with an Advanced Mobile Phone System (AMPS) network, and later moved to the IS-136 standard before finally moving to a GSM network in the 1990s. At various times the service was sold under the names Cantel, Cantel AT&T, Rogers Cantel AT&T, and Rogers AT&T Wireless. Their network is GSM standard but development is now focused on UMTS and HSDPA service. Both the AMPS and IS-136 networks have been decommissioned, and the networks were shut down on May 31, 2007.

Prior to the Rogers acquisition, the wireless business was known as Cantel Communications and Cantel AT&T.

Services

Rogers offers the following services: Rogers Wireless carries phones made by Nokia, Motorola, Samsung, Siemens AG, LG, Sony Ericsson, HTC, RIM, and Panasonic. Rogers now focuses primarily on their GSM/GPRS/EDGE network, and has for the past 2 years. Rogers Wireless claims to be the only Canadian Wireless Provider to offer a complete, independent coast-to-coast network spanning all Canadian regions excluding the Territories.

In February 2006 at the 3GSM Conference in Barcelona, Rogers announced that testing for their 3G/3.5G UMTS/HSDPA network would be complete by March 2006. The network was brought online for select markets on November 2, 2006.[1] UMTS/HSDPA is available in most major cities in Canada with further expansion in 2008.[2] So far, users are reporting performance in the 2-3 Mbit/s range on the HSDPA network, and 1 Mbit/s using UMTS.

In February of 2007, in an e-mail blast to its current customers, Rogers wireless division announced that it would be the exclusive Canadian carrier for the Apple iPhone.[3][4]

Rogers Wireless offers the following Wireless Business Applications to its customers: Mindit Assist, AskMeNow, Sales Anywhere, NewsClip, bbTV, FPinfomart Mobile, Connection Manager, eOffice

Criticisms

Rogers Wireless offers one of the most expensive data plans in Canada. Some plans can be 23 times more expensive than similar plans in the States. For example, transferring 500MB a month can cost $1,600 with Rogers Wireless, whereas it costs only $69 in the States and $74 in Rwanda. [5] 500MB is about 100 minutes of usage at a Canadian Carrier’s maximum (advertised) download speed of 700KB/s. The additional data costs between $3/MB to $30.72/MB depending on the plan. [6] [7] Normal cellular charges can be twice of US companies. [8]

In the news

The company hit the headlines in 2005 when Hezbollah cloned the mobile phone of the Chief Executive, Ted Rogers, as well as those of other senior executives and of customers. It turned out that junior staff in the company had been too scared to cancel their boss's phone even though they knew it had been hijacked by terrorists. This came to light when it happened to Osgoode Hall Law School professor Susan Drummond who challenged a bill of $12,000 she received after a trip to Israel. The bill listed more than 300 calls to Libya, Pakistan, Russia and Syria. She was told to pay the bill even though she'd never made calls to these countries before, and her normal bill was $75. After initially rejecting her claims the company later apparently gave in when presented with evidence obtained covertly by the law professor's partner. The matter was not resolved to Professor Drummond's satisfaction and a hearing was due at the Small Claims Court in February 2007.

In the course of the dispute, and following the discovery that the company had been aware of the cover-up, Ted Rogers offered to visit the Drummond home and resolve matters over a cup of tea. However, just before the tea date was due to happen, the company sent a letter by courier cancelling the meeting and suggesting that Professor Drummond attend his corporate offices.

Professor Drummond subsequently published a website "Tea with Ted Rogers" in which she reflects on the experience of dealing with the company and examines the wider social and legal issues involved. In June 2006 Professor Drummond and her partner were nominated by Time Magazine to the third list of Canada's Heroes for their campaign.

Call Centres

Corporate Centres
  • Moncton, New Brunswick
  • Calgary, Alberta
  • Montreal, Quebec
  • Toronto, Ontario
  • Vancouver, British Columbia
Third Party Providers
  • Sitel - Kelowna, British Columbia Canada (provides Rogers wireless phone support)
  • Sitel - Sudbury, Ontario, Canada (Wireless tech and phone)
  • ICT - Sherbrooke, Quebec, Canada

See also

References

1. ^ [1]
2. ^ [2]
3. ^ Rogers to Be Exclusive Apple iPhone Provider in Canada
4. ^ [3] Rogers to Be Exclusive Apple iPhone Provider in Canada
5. ^ [4]
6. ^ [5]
7. ^ [6]
8. ^ [7]

External links

This box:  •  • [ edit]
Canadian mobile phone companies
Major network operators
Bell / Aliant Mobility Rogers Wireless TELUS Mobility
Regional network operators
DMTS Mobility ICE Wireless MTS Mobility NorthernTel Mobility NMI Mobility SaskTel Mobility Tlbec Mobilit TBayTel Mobility
Mobile virtual network operator
7-Eleven Wireless Cityfone DCI Telecom Fido PC Mobile Petro-Canada Mobility Primus Canada SearsConnect Solo Mobile uWho Wireless Videotron Virgin Mobile Canada
 •  • [ e]
Rogers Communications Inc.
Corporate Directors: Ronald BesseCharles BirchallH. Garfield EmersonPeter GodsoeThomas HullPhilip LindNadir MohamedDavid PetersonEdward RogersEdward Rogers IIILoretta RogersMelinda RogersWilliam SchleyerJohn A. ToryJ. Christopher WansbroughColin Watson
Magazines: Canadian Business'Chatelaine'Flare'glow'L'actualit'LOU LOU'Maclean's'Marketing'MoneySense'Ontario Out of Doors'Profit'Today's Parent
Television Assets: The Biography ChannelCPACG4techTV CanadaOLN1Rogers SportsnetRogers Television Tlvision Rogers TVtropolis The Shopping ChannelViewers Choice
OMNI Television: CFMT CHNU CHXC CHXE CIIT CJMT
Other assets: Fido Jack FM (most Canadian stations) Rogers Cable Rogers Centre Rogers Yahoo! Hi-Speed Internet Rogers Telecom Rogers Media Rogers Plus Rogers Wireless Spring Fishing Show Toronto Blue Jays
Radio stations: CFAC CFFR CFRV CFSR CFTR CHEZCHFICHFMCHMNCHNICHTTCHURCHYMCICX2CIGMCIOCCISQCISSCISWCITICIWWCJAQCJCLCJETCJMXCJNICJQMCJQQCJRQCJRXCKATCKBYCKCLCKFXCKGBCKGLCKISCKLGCKNICKQCCKSRCKWXCKY

1Co-owned with CTVglobemedia and Comcast. Rogers currently does not manage the channel.
2Sale to Larche Communications pending; if approved, Rogers will acquire CIKZ in the same transaction.
Annual Revenue: $5.60 billion CAD (24% FY 2004)Employees: 18,057Stock Symbols: TSX: RCI.A, TSX: RCI.B, NYSE: RGWebsite''': www.rogers.com
The term privately held company refers to ownership of a business company in two different ways—first, referring to ownership by non-governmental organizations; and second, referring to ownership of the company's stock by a relatively small number of holders who do not trade
..... Click the link for more information.
A subsidiary, in business, is an entity that is controlled by another entity. The controlled entity is called a company, corporation, or limited liability company, and the controlling entity is called its parent (or the parent company).
..... Click the link for more information.
Rogers Communications Inc.

Public (TSX:  RCI.A , TSX:  RCI.B , NYSE:  RCI )
Founded Toronto, Ontario (1920)
Headquarters Rogers Building, Toronto, Ontario

Key people Ted Rogers - President & CEO
..... Click the link for more information.
City of Toronto

Flag
Coat of arms
Nickname: T.O., Hogtown, The Big Smoke, T-Dot, Toronto the Good
Motto: Diversity Our Strength
..... Click the link for more information.
Ontario


Flag Coat of arms
Motto: Ut Incepit Fidelis Sic Permanet (Latin: Loyal she began, loyal she remains)

Capital Toronto
Largest city Toronto
Official languages English (de facto)
Government
..... Click the link for more information.
19th century - 20th century - 21st century
1950s  1960s  1970s  - 1980s -  1990s  2000s  2010s
1980 1981 1982 - 1983 - 1984 1985 1986

Year 1983 (MCMLXXXIII
..... Click the link for more information.
City of Toronto

Flag
Coat of arms
Nickname: T.O., Hogtown, The Big Smoke, T-Dot, Toronto the Good
Motto: Diversity Our Strength
..... Click the link for more information.
Ontario


Flag Coat of arms
Motto: Ut Incepit Fidelis Sic Permanet (Latin: Loyal she began, loyal she remains)

Capital Toronto
Largest city Toronto
Official languages English (de facto)
Government
..... Click the link for more information.
President is a title held by many leaders of organizations, companies, trade unions, universities, and countries. Etymologically, a "president" is one who presides , who sits in leadership (from Latin prae- "before" + sedere "to sit"; giving the term
..... Click the link for more information.
Industry (from Latin industrius, "diligent, industrious"), is the segment of economy concerned with production of goods. Industry began in its present form during the 1800s, aided by technological advances, and it has continued to develop to this day.
..... Click the link for more information.
wireless is normally used to refer to any type of electrical or electronic operation which is accomplished without the use of a "hard wired" connection. Wireless communication is the transfer of information
..... Click the link for more information.
Aspinwall Classification System (Leo Aspinwall, 1958) classifies and rates products based on five variables:
  1. Replacement rate (How frequently is the product repurchased?)
  2. Gross margin (How much profit is obtained from each product?)

..... Click the link for more information.


    Universal Mobile Telecommunications System (UMTS) is one of the third-generation (3G) cell phone technologies. Currently, the most common form uses W-CDMA as the underlying air interface, is standardized by the 3GPP, and is the European answer to the ITU
    ..... Click the link for more information.


      High-Speed Downlink Packet Access (HSDPA) is a 3G (third generation) mobile telephony communications protocol in the High-Speed Packet Access (HSPA) family, which allows networks based on Universal Mobile Telecommunications System (UMTS) to have higher data
      ..... Click the link for more information.


        Enhanced Data rates for GSM Evolution (EDGE) or Enhanced GPRS (EGPRS), is a digital mobile phone technology that allows it to increase data transmission rate and improve data transmission reliability.
        ..... Click the link for more information.
          General Packet Radio Service (GPRS) is a Mobile Data Service available to users of Global System for Mobile Communications (GSM) and IS-136 mobile phones. GPRS data transfer is typically charged per megabyte of transferred data, while data communication via traditional
          ..... Click the link for more information.
            For other uses, see GSM (disambiguation).
          Global System for Mobile communications (GSM: originally from Groupe Spécial Mobile) is the most popular standard for mobile phones in the world.
          ..... Click the link for more information.
          blackberries (singular, blackberry; genus Rubus, subgenus Eubatus; also called bramble or occasionally "bramble raspberry") are a widespread and well known group of several hundred closely related apomictic microspecies, native throughout the
          ..... Click the link for more information.
          Short Message Service (SMS), often called text messaging, is a means of sending short messages to and from mobile phones. SMS was originally defined as part of the GSM series of standards in 1985[1]
          ..... Click the link for more information.
          Revenue is a business term for the amount of money that a company receives from its activities in a given period, mostly from sales of products and/or services to customers.
          ..... Click the link for more information.
          Canadian dollar
          dollar canadien (French)

          Fifty dollar note One dollar coin
          ISO 4217 Code CAD
          User(s) Canada

          Inflation 2%
          Source [https://www.cia.
          ..... Click the link for more information.
          Employment is a contract between two parties, one being the employer and the other being the employee. An employee may be defined as: "A person in the service of another under any contract of hire, express or implied, oral or written, where the employer has
          ..... Click the link for more information.
          20th century - 21st century - 22nd century
          1970s  1980s  1990s  - 2000s -  2010s  2020s  2030s
          2001 2002 2003 - 2004 - 2005 2006 2007

          2004 by topic:
          News by month
          Jan - Feb - Mar - Apr - May - Jun
          ..... Click the link for more information.
          Ownership is the state or fact of exclusive rights and control over property, which may be an object, land/real estate, intellectual property or some other kind of property. It is embodied in an ownership right also referred to as title.
          ..... Click the link for more information.
          Rogers Communications Inc.

          Public (TSX:  RCI.A , TSX:  RCI.B , NYSE:  RCI )
          Founded Toronto, Ontario (1920)
          Headquarters Rogers Building, Toronto, Ontario

          Key people Ted Rogers - President & CEO
          ..... Click the link for more information.
          A website (alternatively, Web site or web site) is a collection of Web pages, images, videos or other digital assets that is hosted on one or several Web server(s), usually accessible via the Internet, cell phone or a LAN.
          ..... Click the link for more information.
          A subsidiary, in business, is an entity that is controlled by another entity. The controlled entity is called a company, corporation, or limited liability company, and the controlling entity is called its parent (or the parent company).
          ..... Click the link for more information.
          Rogers Communications Inc.

          Public (TSX:  RCI.A , TSX:  RCI.B , NYSE:  RCI )
          Founded Toronto, Ontario (1920)
          Headquarters Rogers Building, Toronto, Ontario

          Key people Ted Rogers - President & CEO
          ..... Click the link for more information.
          Fido Solutions

          Subsidiary of Rogers Wireless
          Founded 1996
          Headquarters Montreal, Quebec

          Key people Sylvain Roy, Senior Vice President and General Manager
          Industry Wireless Services
          ..... Click the link for more information.
          20th century - 21st century - 22nd century
          1970s  1980s  1990s  - 2000s -  2010s  2020s  2030s
          2001 2002 2003 - 2004 - 2005 2006 2007

          2004 by topic:
          News by month
          Jan - Feb - Mar - Apr - May - Jun
          ..... Click the link for more information.


          This article is copied from an article on Wikipedia.org - the free encyclopedia created and edited by online user community. The text was not checked or edited by anyone on our staff. Although the vast majority of the wikipedia encyclopedia articles provide accurate and timely information please do not assume the accuracy of any particular article. This article is distributed under the terms of GNU Free Documentation License.
          Herod_Archelaus


          page counter