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Information about Process Management

Process management is the ensemble of activities of planning and monitoring the performance of a process, especially in the sense of business process, often confused with reengineering. [1]

Process Management is the application of knowledge, skills, tools, and systems to define, visualize, measure, control, report and improve processes with the goal to meet customer requirements profitably. It is different from program management in that program management is concerned with managing a group of inter-dependent projects.

In computer science, a process is an application in execution. When a process is using the CPU, it is actually running and doing some work. However, it will not always stay in that state. If a process does I/O and the device is not ready or just slow, the process will become blocked and be unable to do any more work until the I/O is complete.

In a multitasking environment, a process is not allowed to use the CPU all the time. At intervals (maybe signalled by a timer interrupt) it will be stopped by the O/S so that another process can run. In this state it is not running, but is runnable.

ISO 9000 mandates the process approach to managing an organization.

Academic resources

  • International Journal of Process Management and Benchmarking, ISSN: 1460-6739, Inderscience

See also

References

1. ^ Jörg Becker, Martin Kugeler, Michael Rosemann (eds.). Process Management. ISBN 3-540434-99-2
  • Howard Smith, Peter Fingar. Business Process Management: The Third Wave. ISBN 0-929652-33-9
  • Keith Harrison-Broninski. Human Interactions: The Heart and Soul of Business Process Management. ISBN 0-929652-44-4
  • Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution. ISBN 0-06-662112-7
  • Geary A. Rummler, Alan P. Brache. Improving Performance: How to Manage the White Space in the Organization Chart. ISBN 0-7879-0090-7
  • Alan P. Brache. How Organizations Work: Taking a Holistic Approach to Enterprise Health. ISBN 0-471-20033-6
  • John Jeston and Johan Nelis Business Process Management: Practical Guidelines to Successful Implementations, ISBN 0750669217

External links

Process (lat. processus - movement) is a naturally occurring or designed sequence of changes of properties or attributes of an object or system[1][2][3][4][5][6][7].
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A business process or business method is a collection of interrelated tasks, which solve a particular issue.

There are three types of business processes:
  1. Management processes - the processes that govern the operation of a system.

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Reengineering (or re-engineering) is the radical redesign of an organization's processes, especially its business processes. Rather than organizing a firm into functional specialties (like production, accounting, marketing, etc.
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Knowledge is defined (Oxford English Dictionary) variously as (i) expertise, and skills acquired by a person through experience or education; the theoretical or practical understanding of a subject, (ii) what is known in a particular field or in total; facts and information or
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A skill is the learnt capacity or talent to carry out pre-determined results often with the minimum outlay of time energy or both Examples include:
  • Academic skills
  • Reading

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tool or device is a piece of equipment which typically provides a mechanical advantage in accomplishing a physical task, or provides an ability that is not naturally available to the user of a tool. The most basic tools are simple machines.
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System may refer to:
  • System a set of entities, real or abstract, comprising a whole.
  • In biology, a biological system is a group of organs, and an ecosystem is an entity comprised of a large number of organisms and their environment.

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A process is a naturally occurring or designed sequence of changes of properties or attributes of an object or system.

Process may also refer to:
  • Process (anatomy), a projection or outgrowth of tissue from a larger body

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customer is someone who makes use of or receives the products or services of an individual or organization. The word historically derives from "custom," meaning "habit"; a customer was someone who frequented a particular shop, who made it a habit to purchase goods there, and with
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ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies.
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An organization (or organisation — see spelling differences) is a social arrangement which pursues collective goals, which controls its own performance, and which has a boundary separating it from its environment.
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Business Process Improvement (BPI) is a systematic approach to help any organization make significant changes in the way it does business. The organization may be a for-profit business, a non-profit organization, a government agency, or any other ongoing concern.
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Business Process Management (BPM) is a field of knowledge at the intersection between management and information technology, encompassing methods, techniques and tools to design, enact, control, and analyze operational business processes involving humans, organizations,
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Human Resource Management Systems (HRMS, EHRMS), Human Resource Information Systems (HRIS), HR Technology or also called HR modules, shape an intersection in between human resource management (HRM) and information technology.
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Management comprises directing and controlling a group of one or more people or entities for the purpose of coordinating and harmonizing that group towards accomplishing a goal.
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Manufacturing Process Management (MPM) is a collection of technology and methods used in the manufacture of products. It incorporates such technologies as computer-aided production engineering (CAPE), Advanced Planning & Scheduling (APS) , computer-aided manufacturing (CAM),
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Process architecture is the structural design of general process systems and applies to fields such as computers (software, hardware, networks, etc.), business processes (enterprise architecture, policy and procedures, logistics, project management, etc.
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Project management is the discipline of organizing and managing resources (e.g. people) in such a way that the project is completed within defined scope, quality, time and cost constraints.
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Program management is the process of managing multiple ongoing inter-dependent projects. An example would be that of designing, manufacturing and providing support infrastructure for an automobile manufacturer. This requires hundreds, or even thousands, of separate projects.
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A Business or Company Operating Manual contains all the policies, procedures and work instructions that make up the way a business carries out all the functions in the business.
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