Published 26.05.2006 18:41:00 | Management
So you did such a good job in 2003 at bringing in new clients to your firm that you're swamped with business, your firm is large and growing, and all parts of your marketing system are in place and running smoothly? Congratulations - you're off to a great start for 2004
Published 26.05.2006 18:41:00 | Management
Employees are the often-neglected stakeholders in the success or failure of a CRM (Customer Relationship Management) initiative. But employees don't always resist new ways of doing business. If you factor in relationship management practices that engage people in the change process, you can circumvent significant resistance and actually speed up implementation.
Published 26.05.2006 18:41:00 | Management
Perhaps the most common theme I've heard in working with business owners or managers is that they rarely have time to plan for the future. They are so busy with day to day tasks and responsibilities, just getting through their weekly "To Do" list or fighting fires consumes all their time and energy, and then some.
Published 26.05.2006 18:41:00 | Management
Like many, I watched the 134th Belmont Stakes hoping to see the first Triple Crown in 24 years. Instead, I saw the 70-1 long shot, Sarava, appear from nowhere to win. We should take heart from this unlikely victory. As small business owners, managers, and entrepreneurs, the "big shots" often see us as long shots -- worth a cursory notice, but rarely more.
Published 26.05.2006 18:41:00 | Management
Does being managed by others smack more of "Survivor" than Stephen Covey for you? Could there BE any more management styles out there-have you gotten to experience all of them yet? And what kind of manager are you-or should you try to be?
Published 26.05.2006 18:41:00 | Management
Everyone wants to succeed in life. And no one starts a business of any sort, on-line or off-line, wanting to fail.
Published 26.05.2006 18:41:00 | Management
Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.
Published 26.05.2006 18:40:00 | Management
What you say to other people can make or break you and it can happen without you even knowing about it. That old saying "loose lips sink ships" is oh so true in business. If you like to gossip as most people do, learn to listen rather than participate. Oh, you're saying to yourself that yes maybe you do talk about the job or your co workers, but never to anyone who's involved outside your work.
Published 26.05.2006 18:40:00 | Management
As an experienced manager, I can announce without a doubt that the primary reason for lack of effectiveness in the contemporary business world is that people don't follow the rules for running a meeting.Thousands meetings are conducted each day and most of the meeting chairmen have not even heard of the rules for running a meeting.Therefore, the following article includes a brief description of the basic rules for running a meeting.
Published 26.05.2006 18:40:00 | Management
[This article is based on excerpts from the special report "Overcoming Resistance to Change" by Dr. Mike Beitler.]
Published 26.05.2006 18:40:00 | Management
Many organizations have an approach for identifying and recording lessons learned, perhaps as part of a post-project review or similar process. Unfortunately, lessons learned reports have a tendency to end up on a shelf gathering dust, or lost in the un-chartered corner of a fileserver somewhere. Let's get real. How many people will really trawl diligently through a number of lessons learned documents in order to glean some key point? The reality is, if you can motivate employees to initiate
Published 26.05.2006 18:40:00 | Management
Each time you or one of your work crews cruises down the road, people see the vehicle. It is logo'ed and that advertising is there to be noticed. If you cut some one off, believe me they will know who did it. They'll tell their friends and you'll be sorry. If you see a lady trying to pull out into bumper-to-bumper traffic, let her cut in. If you see a mom in her minivan with kids at a traffic signal, be courteous. Signal her with a pleasant hand motion to 'please go ahead of me.' Mouth the word
Published 26.05.2006 18:40:00 | Management
Although there are real, external reasons for managerial difficulty - including massive reorganization after takeovers and the realities of discrimination due to age, sex, and race - managers fail most often for reasons they themselves create.
Published 26.05.2006 18:40:00 | Management
We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation.
Published 26.05.2006 18:40:00 | Management
Service Level Agreements, or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions. SLA's can be extremely powerful tools to help you and your service provider get the most out of a relationship.
Published 26.05.2006 18:40:00 | Management
This technological revolution has organization, efficiency and productivity requirements well above what was needed in the past. And although all three of these have always been important, they are now considered crucial in the growth and maintenance of businesses worldwide. Technology's power gives us the tools to reduce routine tasking in order to increase productivity, spend more time with customers, and have more time for ourselves and our personal priorities. Processes become quicker, bette
Published 26.05.2006 18:40:00 | Management
It's great to be multi-skilled?be able to type your own correspondence, do your bookkeeping, answer all phone calls, prepare your PowerPoint presentations, organise your own travel, seminars, pick up and send your mail, pack orders, do your own marketing, do all the photocopying, ring your clients and prospects. However it may not leave you with enough time to focus on what really matters.
Published 26.05.2006 18:40:00 | Management
Whether you choose to do your own books and accounting or hire those services out there are a few things you should know first.
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