Many of us work in industries where we interact with customers/the public on a regular basis. Though the kinds of jobs that fit under this description are very varied indeed, they are all the same in one important respect:
Ultimately, they are service jobs.
Now, if you have a pulse (and have had one consistently for at least a couple of decades) I probably don't have to work very hard to convince you that there are many people in service positions that haven't got the foggiest idea what good service is (or at least don't seem to think it's terribly important).
And I think that is very sad indeed.
I understand that some people (especially the young) may be in jobs that they dislike. But that's no excuse to shortchange the customer on good, polite service.
It should be realized and remembered that:
1) Your actions or inactions in this position reflect directly on your employer. They gave you a job. They are paying you. And for this reason, for as long as you are working for them, they deserve to be represented well.
2) Your actions reflect directly on you, and determine who you are and how you develop. Don't shortchange yourself. Be the best you can be. Respect yourself.
3) The people you are dealing with are...people. And that's the only qualification they need to earn your respect and courtesy.
If you are in a job that truly makes you unhappy, you NEED to find a way to get out of it as soon as you can. But as long as you are there, and when you leave, serve others and yourself well.
Good luck in everything you do.
